{"id":2677,"date":"2024-06-11T12:07:36","date_gmt":"2024-06-11T10:07:36","guid":{"rendered":"https:\/\/808family.de\/questions-answers\/"},"modified":"2025-02-15T22:26:23","modified_gmt":"2025-02-15T21:26:23","slug":"questions-answers","status":"publish","type":"page","link":"https:\/\/808family.de\/en\/questions-answers\/","title":{"rendered":"Questions &amp; Answers"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2677\" class=\"elementor elementor-2677 elementor-1556\" data-elementor-post-type=\"page\">\n\t\t\t\t<section class=\"elementor-element elementor-element-223363df e-flex e-con-boxed e-con e-parent\" data-id=\"223363df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c585582 elementor-widget elementor-widget-text-editor\" data-id=\"7c585582\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Do you have any questions? We have the answers! <br \/>Read through our help articles or use the search function to find answers to your questions.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fba12d elementor-align-center elementor-widget elementor-widget-breadcrumbs\" data-id=\"1fba12d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Startseite<\/span><\/p><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<nav class=\"elementor-element elementor-element-787f20a e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"787f20a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d97db3b elementor-mobile-align-justify elementor-widget-mobile__width-inherit elementor-widget elementor-widget-button\" data-id=\"d97db3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#ticketing\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ticketing<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f164b4a elementor-mobile-align-justify elementor-widget-mobile__width-inherit elementor-widget elementor-widget-button\" data-id=\"f164b4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vorort\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">On site<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b841052 elementor-mobile-align-justify elementor-widget-mobile__width-inherit elementor-widget elementor-widget-button\" data-id=\"b841052\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#allgemeines\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">General information<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/nav>\n\t\t<section class=\"elementor-element elementor-element-2cd1b11 e-flex e-con-boxed e-con e-parent\" data-id=\"2cd1b11\" data-element_type=\"container\" data-e-type=\"container\" id=\"ticketing\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea42ad7 elementor-widget elementor-widget-heading\" data-id=\"ea42ad7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ticketing<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0325b5 elementor-widget elementor-widget-n-accordion\" data-id=\"e0325b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2350\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2350\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Where can I get the tickets? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 16 6.59375 L 15.28125 7.28125 L 2.78125 19.78125 L 4.21875 21.21875 L 16 9.4375 L 27.78125 21.21875 L 29.21875 19.78125 L 16.71875 7.28125 Z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 4.21875 10.78125 L 2.78125 12.21875 L 15.28125 24.71875 L 16 25.40625 L 16.71875 24.71875 L 29.21875 12.21875 L 27.78125 10.78125 L 16 22.5625 Z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2350\" class=\"elementor-element elementor-element-77bda9a e-con-full e-flex e-con e-child\" data-id=\"77bda9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e358d7 elementor-widget elementor-widget-text-editor\" data-id=\"8e358d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tickets are available on our website. All online tickets are sold via the ticket.io portal. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2351\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2351\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Have you deleted \/ not received your print@home ticket? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 16 6.59375 L 15.28125 7.28125 L 2.78125 19.78125 L 4.21875 21.21875 L 16 9.4375 L 27.78125 21.21875 L 29.21875 19.78125 L 16.71875 7.28125 Z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 4.21875 10.78125 L 2.78125 12.21875 L 15.28125 24.71875 L 16 25.40625 L 16.71875 24.71875 L 29.21875 12.21875 L 27.78125 10.78125 L 16 22.5625 Z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2351\" class=\"elementor-element elementor-element-39e2004 e-con-full e-flex e-con e-child\" data-id=\"39e2004\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-121489f elementor-widget elementor-widget-text-editor\" data-id=\"121489f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Simply write a short email to sofortsupport@ticket.io &#8211; your ticket will be sent automatically in a few minutes with a link to your ticket. You can then download it in PDF format. Please also check your SPAM mailbox!  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2352\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2352\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I cancel my purchased tickets? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 16 6.59375 L 15.28125 7.28125 L 2.78125 19.78125 L 4.21875 21.21875 L 16 9.4375 L 27.78125 21.21875 L 29.21875 19.78125 L 16.71875 7.28125 Z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 4.21875 10.78125 L 2.78125 12.21875 L 15.28125 24.71875 L 16 25.40625 L 16.71875 24.71875 L 29.21875 12.21875 L 27.78125 10.78125 L 16 22.5625 Z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2352\" class=\"elementor-element elementor-element-f60f9ef e-con-full e-flex e-con e-child\" data-id=\"f60f9ef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4b58b7 elementor-widget elementor-widget-text-editor\" data-id=\"c4b58b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Unfortunately, it is not possible to cancel tickets that have already been booked, as stated in our terms and conditions. However, it is of course possible to give away or sell the tickets (preferably on secure sites such as www.ticketswap.de) <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2353\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2353\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Are the tickets transferable? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 16 6.59375 L 15.28125 7.28125 L 2.78125 19.78125 L 4.21875 21.21875 L 16 9.4375 L 27.78125 21.21875 L 29.21875 19.78125 L 16.71875 7.28125 Z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 4.21875 10.78125 L 2.78125 12.21875 L 15.28125 24.71875 L 16 25.40625 L 16.71875 24.71875 L 29.21875 12.21875 L 27.78125 10.78125 L 16 22.5625 Z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2353\" class=\"elementor-element elementor-element-cd50a6d e-con-full e-flex e-con e-child\" data-id=\"cd50a6d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24c56c1 elementor-widget elementor-widget-text-editor\" data-id=\"24c56c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The tickets are transferable. If you are unable to attend the event, you can resell or give away your ticket. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2354\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2354\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Why do I pay VVK fees? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 16 6.59375 L 15.28125 7.28125 L 2.78125 19.78125 L 4.21875 21.21875 L 16 9.4375 L 27.78125 21.21875 L 29.21875 19.78125 L 16.71875 7.28125 Z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 4.21875 10.78125 L 2.78125 12.21875 L 15.28125 24.71875 L 16 25.40625 L 16.71875 24.71875 L 29.21875 12.21875 L 27.78125 10.78125 L 16 22.5625 Z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2354\" class=\"elementor-element elementor-element-1c1d428 e-con-full e-flex e-con e-child\" data-id=\"1c1d428\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12961ab elementor-widget elementor-widget-text-editor\" data-id=\"12961ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our advance booking fees relate to the use of the ticketing system and go to our ticket service provider Ticket.io.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Where can I get the tickets?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Tickets are available on our website. All online tickets are sold via the ticket.io portal.\"}},{\"@type\":\"Question\",\"name\":\"Have you deleted \\\/ not received your print@home ticket?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Simply write a short email to sofortsupport@ticket.io &#8211; your ticket will be sent automatically in a few minutes with a link to your ticket. You can then download it in PDF format. Please also check your SPAM mailbox!\"}},{\"@type\":\"Question\",\"name\":\"Can I cancel my purchased tickets?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Unfortunately, it is not possible to cancel tickets that have already been booked, as stated in our terms and conditions. However, it is of course possible to give away or sell the tickets (preferably on secure sites such as www.ticketswap.de)\"}},{\"@type\":\"Question\",\"name\":\"Are the tickets transferable?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The tickets are transferable. If you are unable to attend the event, you can resell or give away your ticket.\"}},{\"@type\":\"Question\",\"name\":\"Why do I pay VVK fees?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Our advance booking fees relate to the use of the ticketing system and go to our ticket service provider Ticket.io.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-b4a49ea e-flex e-con-boxed e-con e-parent\" data-id=\"b4a49ea\" data-element_type=\"container\" data-e-type=\"container\" id=\"vorort\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70f7eec elementor-widget elementor-widget-heading\" data-id=\"70f7eec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">On site<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26479ef elementor-widget elementor-widget-n-accordion\" data-id=\"26479ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4010\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4010\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Have you left your ticket at home or lost it? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 16 6.59375 L 15.28125 7.28125 L 2.78125 19.78125 L 4.21875 21.21875 L 16 9.4375 L 27.78125 21.21875 L 29.21875 19.78125 L 16.71875 7.28125 Z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 4.21875 10.78125 L 2.78125 12.21875 L 15.28125 24.71875 L 16 25.40625 L 16.71875 24.71875 L 29.21875 12.21875 L 27.78125 10.78125 L 16 22.5625 Z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4010\" class=\"elementor-element elementor-element-4bb5708 e-con-full e-flex e-con e-child\" data-id=\"4bb5708\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-062c64d elementor-widget elementor-widget-text-editor\" data-id=\"062c64d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We can send you your ticket as a PDF file to your e-mail address so that you can show the barcodes at the entrance and attend the event without paper. If your ticket has been lost, we will regenerate your barcodes to prevent misuse of the tickets. Please contact us for this. Alternatively, the person responsible at the entrance can also check you in manually by checking the database &#8211; all that is required is a valid ID of the ticket purchaser.   <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4011\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4011\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is there a re-entry? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 16 6.59375 L 15.28125 7.28125 L 2.78125 19.78125 L 4.21875 21.21875 L 16 9.4375 L 27.78125 21.21875 L 29.21875 19.78125 L 16.71875 7.28125 Z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 4.21875 10.78125 L 2.78125 12.21875 L 15.28125 24.71875 L 16 25.40625 L 16.71875 24.71875 L 29.21875 12.21875 L 27.78125 10.78125 L 16 22.5625 Z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4011\" class=\"elementor-element elementor-element-e8f9cb8 e-con-full e-flex e-con e-child\" data-id=\"e8f9cb8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89773f4 elementor-widget elementor-widget-text-editor\" data-id=\"89773f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes, but we have abolished free re-entry. When you leave the event, you can get a stamp at the exit. With this stamp, you will receive a reduced re-entry fee of just \u20ac5 when you re-enter.  <\/p>\n<p>This measure helps us to better manage the event and ensure a constant atmosphere on the dance floor. We therefore recommend that you organize everything you need in advance so that you can enjoy the night without interruption. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Have you left your ticket at home or lost it?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We can send you your ticket as a PDF file to your e-mail address so that you can show the barcodes at the entrance and attend the event without paper. If your ticket has been lost, we will regenerate your barcodes to prevent misuse of the tickets. Please contact us for this. Alternatively, the person responsible at the entrance can also check you in manually by checking the database &#8211; all that is required is a valid ID of the ticket purchaser.\"}},{\"@type\":\"Question\",\"name\":\"Is there a re-entry?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, but we have abolished free re-entry. When you leave the event, you can get a stamp at the exit. With this stamp, you will receive a reduced re-entry fee of just \\u20ac5 when you re-enter.  \\nThis measure helps us to better manage the event and ensure a constant atmosphere on the dance floor. We therefore recommend that you organize everything you need in advance so that you can enjoy the night without interruption.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-6380204 e-flex e-con-boxed e-con e-parent\" data-id=\"6380204\" data-element_type=\"container\" data-e-type=\"container\" id=\"allgemeines\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df6dfa9 elementor-widget elementor-widget-heading\" data-id=\"df6dfa9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">General information<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f67870 elementor-widget elementor-widget-n-accordion\" data-id=\"0f67870\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1610\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1610\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Drug and alcohol consumption <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 16 6.59375 L 15.28125 7.28125 L 2.78125 19.78125 L 4.21875 21.21875 L 16 9.4375 L 27.78125 21.21875 L 29.21875 19.78125 L 16.71875 7.28125 Z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 4.21875 10.78125 L 2.78125 12.21875 L 15.28125 24.71875 L 16 25.40625 L 16.71875 24.71875 L 29.21875 12.21875 L 27.78125 10.78125 L 16 22.5625 Z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1610\" class=\"elementor-element elementor-element-7ffc844 e-con-full e-flex e-con e-child\" data-id=\"7ffc844\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b274398 elementor-widget elementor-widget-text-editor\" data-id=\"b274398\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We have a zero tolerance policy towards all drugs! If we catch someone with illegal drugs at the entrance or during the event, the police will be informed immediately and you will be banned from the venue for life. In the event of excessive alcohol consumption, you may be refused entry to the event.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1611\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1611\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Dress code <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 16 6.59375 L 15.28125 7.28125 L 2.78125 19.78125 L 4.21875 21.21875 L 16 9.4375 L 27.78125 21.21875 L 29.21875 19.78125 L 16.71875 7.28125 Z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 4.21875 10.78125 L 2.78125 12.21875 L 15.28125 24.71875 L 16 25.40625 L 16.71875 24.71875 L 29.21875 12.21875 L 27.78125 10.78125 L 16 22.5625 Z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1611\" class=\"elementor-element elementor-element-0aa2958 e-con-full e-flex e-con e-child\" data-id=\"0aa2958\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84b3767 elementor-widget elementor-widget-text-editor\" data-id=\"84b3767\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We do not have a specific dress code. However, it is not permitted to attend the event shirtless. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1612\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1612\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Awareness <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 16 6.59375 L 15.28125 7.28125 L 2.78125 19.78125 L 4.21875 21.21875 L 16 9.4375 L 27.78125 21.21875 L 29.21875 19.78125 L 16.71875 7.28125 Z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32 32\"><path d=\"M 4.21875 10.78125 L 2.78125 12.21875 L 15.28125 24.71875 L 16 25.40625 L 16.71875 24.71875 L 29.21875 12.21875 L 27.78125 10.78125 L 16 22.5625 Z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1612\" class=\"elementor-element elementor-element-69df909 e-con-full e-flex e-con e-child\" data-id=\"69df909\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f2a508 elementor-widget elementor-widget-text-editor\" data-id=\"4f2a508\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At the 808 FAMILY, we aim to create an inclusive, respectful and safe environment for all participants. We ask that you adhere to our code of conduct throughout the event. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Drug and alcohol consumption\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We have a zero tolerance policy towards all drugs! If we catch someone with illegal drugs at the entrance or during the event, the police will be informed immediately and you will be banned from the venue for life. In the event of excessive alcohol consumption, you may be refused entry to the event.\"}},{\"@type\":\"Question\",\"name\":\"Dress code\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We do not have a specific dress code. However, it is not permitted to attend the event shirtless.\"}},{\"@type\":\"Question\",\"name\":\"Awareness\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"At the 808 FAMILY, we aim to create an inclusive, respectful and safe environment for all participants. We ask that you adhere to our code of conduct throughout the event.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<aside class=\"elementor-element elementor-element-60b70be e-flex e-con-boxed e-con e-parent\" data-id=\"60b70be\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-91e4eb3 e-con-full e-flex e-con e-child\" data-id=\"91e4eb3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6485d52 elementor-widget elementor-widget-heading\" data-id=\"6485d52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Hmmmmmm...<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11bfd5c elementor-widget elementor-widget-heading\" data-id=\"11bfd5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Do you still have questions?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-787bc21 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"787bc21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Then please contact our support team or send us an e-mail.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7e0f9b elementor-widget elementor-widget-button\" data-id=\"b7e0f9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:hey@808family.de\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/aside>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Do you have any questions? We have the answers! Read through our help articles or use the search function to find answers to your questions. Startseite Ticketing On site General information Ticketing Where can I get the tickets? Tickets are available on our website. All online tickets are sold via the ticket.io portal. Have you [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2677","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/808family.de\/en\/wp-json\/wp\/v2\/pages\/2677","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/808family.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/808family.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/808family.de\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/808family.de\/en\/wp-json\/wp\/v2\/comments?post=2677"}],"version-history":[{"count":3,"href":"https:\/\/808family.de\/en\/wp-json\/wp\/v2\/pages\/2677\/revisions"}],"predecessor-version":[{"id":3452,"href":"https:\/\/808family.de\/en\/wp-json\/wp\/v2\/pages\/2677\/revisions\/3452"}],"wp:attachment":[{"href":"https:\/\/808family.de\/en\/wp-json\/wp\/v2\/media?parent=2677"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}